Home Services

Overview

Home Services are professional helpers that you can hire in inZOI to handle household tasks your Zois may not have the time or skill to do themselves. Four service categories are available: Babysitting, Repairs, Cleaning, and Soul Guide. Each one sends a worker to your home to perform a specific job, from watching over toddlers to banishing lingering spirits.

All services are accessed through the Pocket Market app on your Zoi's smartphone and cost Meow (the in-game currency). Once you place an order, the service worker arrives at your home within one in-game hour. You must be home when the worker shows up, since a pop-up prompt requires you to let them in before they can start working.

How to Hire a Service

Hiring a home service takes just a few steps:

1. Press P to open your Zoi's smartphone.

2. Select the PocketMarket app from the phone's app menu.

3. Tap the Home Services tab at the bottom of the PocketMarket screen.

4. Browse the four categories (Babysitter, Repairs, Cleaning, Soul Guide) and pick the service you want.

5. Confirm your selection and pay the listed price in Meow.

6. Wait for the worker to arrive (within one in-game hour). When they show up, click on them at the door and select Greet Visitor to let them inside.

After you greet the worker, they will let themselves into your home and begin their tasks automatically. You do not need to supervise them. There are very few restrictions on how often you can hire services, so you can call for help as frequently as your budget allows.

All Available Services

The table below lists every service option, its cost, and a brief description of what the worker does once they arrive.

Babysitting Services

Babysitting is designed for households with toddlers. If your household does not currently have any toddler-age Zois, the babysitting option will not appear in the Pocket Market listings.

Once a babysitter arrives, they respond to your toddler's needs automatically. This includes feeding, changing diapers, and keeping the child entertained. A babysitter is especially useful when both parents in a household need to leave for work or errands at the same time, since leaving a toddler unattended for too long can attract the attention of the Child Protection Agency, which may remove the child from the household due to neglect.

The 2-Hour Babysitting option at 100 Meow is suitable for short absences, such as a quick grocery run or a brief work shift. The 24-Hour Babysitting option at 500 Meow covers an entire day and is the better choice when both parents work full-time jobs or when you plan to be away from the home for an extended period. For more information on raising young Zois, see the Nanny and Childcare article.

Repair Service

Appliances and furniture in inZOI break down over time through regular use. Items like washing machines, computers, stoves, and televisions are all susceptible to wear and eventual failure. When an object breaks, your Zoi can attempt a manual repair by clicking on the item and selecting the Repair interaction, but the success of manual repairs depends on your Zoi's Housework skill level. A failed repair wastes time and leaves the item still broken.

The professional repair service eliminates this uncertainty. For 100 Meow, a handyman arrives and guarantees a successful repair on every broken item in the home, regardless of how many things need fixing. This makes the repair service a practical choice for Zois with low Handiwork skill or for households where multiple items have broken down at once.

Keep in mind that manual repairs do build your Zoi's Housework skill over time. If you want your Zoi to improve at fixing things, it is better to attempt repairs yourself when the item is not urgently needed. Save the professional service for situations where you need everything working again immediately or when a critical appliance (like a stove or computer required for work) breaks at an inconvenient moment.

Cleaning Services

A dirty home lowers your Zoi's mood and can eventually make them feel uncomfortable or even sick. While Zois can clean their own homes using a broom, mop, or vacuum, hiring a professional cleaner saves considerable time.

Two cleaning tiers are available. The Spick-and-Span Cleaning option costs 100 Meow and has the cleaner perform 5 cleaning actions before leaving. The Good-as-New Cleaning option costs 500 Meow and performs 15 cleaning actions. Each cleaning action covers a specific dirty spot or surface in the home. The cleaner handles floors, countertops, and other surfaces, and also tidies up by putting away misplaced items, throwing out trash, and dealing with dirty dishes.

Cleaning services are one-time hires. There is no recurring subscription option, so you will need to open the Pocket Market and place a new order each time you want your home cleaned. For a moderately messy home, the 100 Meow tier is usually sufficient. Reserve the 500 Meow tier for homes that have been neglected for a long time or larger properties with many rooms. For more tips on keeping your home tidy, see the Cleanliness article.

Soul Guide Service

The Soul Guide is the most expensive and most specialized of the four service categories. When a Zoi dies, their soul may linger in the world rather than passing on. These lingering souls are tracked through the Soul Management Report, which you can access by opening the City Map and switching to the Souls tab. If a deceased Zoi's spirit is haunting your world, the Soul Guide service gives you a way to interact with it.

For 3,000 Meow, an exorcist arrives at your home equipped with an enchanted bell. The Soul Guide can perform two functions:

• Summon a spirit: The exorcist can call forth the ghost of a specific deceased Zoi so that your living Zoi can meet and interact with them one more time.

• Put a soul to rest: The exorcist can permanently remove a lingering spirit, sending it to the afterlife and clearing it from the world.

This service ties into inZOI's Karma and supernatural systems. A Zoi's karma level at the time of death affects whether their soul lingers and how it behaves. The Soul Guide is currently the primary way to deal with ghosts that are present in your world. If you are not experiencing any supernatural disturbances or do not have deceased Zois whose spirits you wish to contact, this service is not necessary.

Cost Comparison

The following table provides a quick comparison to help you decide which services offer the best value for your situation.

Tips and Recommendations

• Budget the basics first: The 100 Meow services (babysitting, repair, and basic cleaning) are affordable enough to use regularly. Keep at least a few hundred Meow in reserve for emergencies, since a broken stove or an unattended toddler can spiral into bigger problems quickly.

• Be home when the worker arrives: If you are not at the property when the service worker shows up, you will not be able to let them in. Make sure at least one household member is present to answer the door.

• Use manual repairs to build skills: The repair service is convenient, but doing repairs yourself levels up your Zoi's Housework skill. Over time, a high Housework skill means fewer failed repair attempts and less need to spend Meow on the professional service.

• Stack cleaning with household help: If you have multiple Zois in a household, you can have family members clean alongside the hired cleaner by pressing Space to switch between characters. This clears up messes faster than the hired cleaner alone.

• Check for toddlers before hiring a babysitter: The babysitting option only appears when your household has at least one toddler. If it is missing from the menu, your children may have already aged up past the toddler stage.

• Save the Soul Guide for when you need it: At 3,000 Meow, the Soul Guide is a significant expense. Only hire one when you have confirmed a lingering soul in the Soul Management Report that you want to interact with or remove.

Available Services

Cleaning Service

The cleaning service sends a professional cleaner to the Zoi's home. The cleaner will mop floors, wipe countertops, scrub bathrooms, take out trash, and generally restore the home to a clean state. Cleanliness affects the Hygiene need of Zois living in the household; a dirty home causes a slow drain on Hygiene satisfaction, while a clean home provides a passive comfort bonus.

To order the cleaning service, open the Pocket Market app and navigate to the services section. Select "Cleaning" and confirm the order. The cleaner arrives within a short in-game time window and works through the house systematically. The duration of the visit depends on how messy the home is. A moderately dirty house takes about one in-game hour to clean; a severely neglected home may take longer.

Nanny Service

The nanny service provides childcare for households with babies, toddlers, or children. The nanny arrives at the home and takes over child supervision duties, feeding, entertaining, and watching over young Zois so the parents can leave the lot, go to work, or focus on other activities without worrying about neglecting their kids.

This is particularly important for single-parent households or families where both parents have demanding jobs. Without a nanny or a stay-at-home parent, leaving young Zois unsupervised can lead to unmet needs, unhappiness, and potential visits from social services if children's needs drop too low.

Costs

All home services cost Meow, the primary in-game currency. The exact price varies by service type and the scope of work required:

The costs are designed to be affordable for established households with a steady income from careers or businesses, but they can strain the budget of early-game households that are still building up savings. Players should weigh the time savings against the financial cost when deciding whether to use services regularly.

Ordering Through Pocket Market

The Pocket Market is the in-game smartphone app where all home services are ordered. To access it, have your Zoi pull out their phone and tap the Pocket Market icon. The services section lists all available service types with descriptions and prices. Tap the desired service, confirm the order, and a professional will arrive at the home shortly.

Services can be ordered at any time of day, though response times may vary. The Pocket Market also offers other household items for delivery, including groceries and furniture, making it a one-stop shop for home management.

When to Use Home Services

• Busy career households: When both adult Zois work full-time, there is little time left for chores. Services keep the home functional without sacrificing career progress.

• Skill-focused gameplay: If your Zois are grinding skills like Cooking or Art, outsourcing cleaning and repairs frees up valuable time.

• New parents: The nanny service is almost essential for dual-income families with a new baby or toddler.

• Broken appliances: If no household member has the Tinkering skill, the repair service is the only quick fix for broken items.