Overview
Chiz is an S-Class Cosmos Esper who works as the lobby manager of Pink Paws Bank and doubles as an urban guide in Hethereau. Unlike most characters obtained through the Scarborough Fair gacha system, Chiz is unlocked by reaching City Tycoon Level 18, making her a progression-based reward tied to the game's business empire system.
Despite her S-Class rarity, Chiz stands out for her accessibility: every player can obtain her through gameplay rather than spending gacha currency. All of her Awakening effects can be progressed in-game without needing duplicate pulls, further distinguishing her from gacha-exclusive S-Class Espers.
Character Profile
Attribute | Detail |
|---|---|
Name | Chiz |
Rarity | S-Class |
Element | Cosmos |
Role | Rhythm-based Main DPS |
Affiliation | |
Title | Bank Lobby Manager / Urban Guide |
English VA | Alice Himora |
Unlock Method | City Tycoon Level 18 |
Quote | "So... do you want to apply for a..." |

Personality
Chiz is shy and soft-spoken, struggling with social interactions despite her customer-facing role at the bank. During the beta, players first encounter her standing outside Pink Paws Bank, nervously trying to convince passers-by to sign up for a debit card. Her halting, unfinished sentences and visible discomfort create a character who is endearing precisely because she is so clearly outside her comfort zone.
Her official quote, "So... do you want to apply for a...", trails off without completing the pitch, capturing her personality in a single line. Despite her shyness, Chiz is diligent and takes her responsibilities seriously. Her dual role as bank lobby manager and urban guide suggests she knows Hethereau's streets intimately, even if she finds it difficult to share that knowledge with strangers.
How to Unlock
Chiz is not available through the gacha system. Instead, players must progress through the City Tycoon business empire system and reach Level 18. City Tycoon is a progression system where players purchase properties across Hethereau, manage shops, assign companions to work in businesses, and build up a commercial empire. Reaching Level 18 requires sustained engagement with the system over multiple play sessions.
Because Chiz is unlocked through gameplay rather than gacha, she is guaranteed for every player willing to invest time in the City Tycoon system. This makes her one of the most accessible S-Class characters in the game alongside Esper Zero (the protagonist, given for free).
Combat
Chiz is a rhythm-based Main DPS character whose damage output depends heavily on precise input timing. When players hit attack windows with perfect timing, she delivers strong single-target damage that makes her effective against bosses. However, her reliance on timing mechanics gives her a steep learning curve.
Combat Ratings
Category | Rating |
|---|---|
Boss Damage | 4 / 5 |
Mob Clearing | 2 / 5 |
Difficulty | 5 / 5 |
Tier | B |
Her high difficulty rating (5 out of 5) reflects the precision required to maximize her damage. Perfect timing allows strong boss damage, but the high skill requirement limits consistency for players who have not mastered her rhythm patterns. Her mob clearing is rated low (2 out of 5), meaning she struggles with groups of enemies and is best deployed in boss encounters or single-target scenarios.
Elemental Synergy
As a Cosmos Esper, Chiz interacts with the Esper Cycle through the following reactions:
Reaction | Description |
|---|---|
Blossom | triggered with Anima characters, creating area-of-effect burst damage |
Remora | triggered with Lakshana characters, slowing enemy movement and attack speed |
Charge | the trio reaction combining Cosmos + Anima + Lakshana for enhanced team-wide effects |
Awakening
All of Chiz's Awakening effects can be progressed in-game without requiring duplicate gacha pulls. This is unique among S-Class characters and means dedicated players can fully unlock her potential through gameplay alone, reinforcing her identity as the "free" S-Class option.
Pink Paws Bank
Pink Paws Bank is a financial institution in Hethereau where Chiz serves as the lobby manager. The bank handles debit card services and general banking for the city's residents. Chiz's role places her at the intersection of NTE's urban life simulation elements and its combat gameplay, reflecting the game's ambition to give every character a civilian life beyond fighting anomalies.
Pink Paws Bank is also connected to the City Tycoon system, as it represents one of the commercial sectors players engage with while building their business empire. Reaching the required City Tycoon level to unlock Chiz naturally involves interacting with the bank and similar establishments throughout the city.
Voice Actress
Chiz is voiced in English by Alice Himora, an American voice actress known for her roles as Robin in Honkai: Star Rail, Nekomiya Mana in Zenless Zone Zero, and Gullveig in Fire Emblem Heroes. Her casting brings experience with anime-adjacent gacha game roles to Chiz's shy, hesitant delivery.
Trivia
Chiz is one of only two S-Class characters available without gacha pulls, the other being Esper Zero (the protagonist).
Her name "Chiz" may be a playful reference to "cheese," which pairs with her mouse-like personality and her association with the bank's mascot branding (Pink Paws).
Unlike most S-Class characters who require duplicate pulls for Awakening upgrades, all of Chiz's Awakening effects are earned through in-game progression.
Her B-tier ranking and 5/5 difficulty score make her one of the most skill-dependent characters in the game, rewarding players who invest time in mastering her rhythm-based combat.