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11 Overview
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33 Phone Calls are a social feature introduced in the March 2026 Update (v0.7.0) that lets Zois call and receive calls from other Zois through their smartphone. Before this update, remote communication was limited to text messaging and the Call Over function in the Relationship menu. The new calling system adds a direct voice channel between characters, giving players another way to stay connected with friends, family, and romantic partners across the map.
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55 Phone calls work alongside the broader conversation system, which was also overhauled in v0.7.0. Conversation outcomes now vary based on a Zoi's traits, emotions, and relationships, so the same call can play out differently depending on who is involved and how they are feeling at the time.
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77 Acquiring Phone Numbers
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99 Phone numbers can only be obtained by asking a Zoi for their number during an in-person interaction. There is no phone directory or automatic exchange. Your Zoi must be in a face-to-face conversation with the target, at which point the option to ask for their number becomes available.
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1212 NPCs follow the same rules. They can ask your Zoi for a number, and they can choose to accept or decline the request. This creates a natural, two-way social dynamic where both player-controlled and AI-controlled characters participate in building their contact lists.
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1414 If you delete a contact's number from your phone, you do not lose the ability to get it back. You can approach the same Zoi in person and ask for their number again. This applies to any deleted number, regardless of how high or low the relationship score may be.
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1616 Making and Receiving Calls
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1818 Once a phone number has been saved, your Zoi can place a call to that contact at any time using the Phone Apps interface on the smartphone. Select the Contacts app, choose a saved contact, and tap the call button. The other Zoi will answer if they are available.
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2020 Incoming calls work the same way in reverse. When another Zoi calls your character, a notification appears and you can choose to answer or ignore the call. NPCs initiate calls on their own based on their relationship with your Zoi and their current emotional state.
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2222 Conversation outcomes during phone calls follow the same rules as face-to-face interactions. The result of any exchange depends on the traits and characteristics of both Zois, their current emotions, and the existing relationship between them. A phone call with a close friend will feel different from one with a recent acquaintance, and a Zoi in a bad mood may respond more negatively than usual.
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2424 Contact Management
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26-The Contacts app on the smartphone serves as the central hub for managing phone numbers. From this screen, players can review their saved contacts and perform several actions.
26+The Contacts app on the smartphone is the central hub for managing phone numbers. From this screen, players can review their saved contacts and perform several actions.
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2828 ActionDescriptionSave numberAutomatically added to Contacts after a Zoi shares their number with you.BlockPrevents a contact from calling your Zoi. Blocked Zois can request to be unblocked through a social interaction.DeleteRemoves a number from the Contacts app entirely. The number can be reacquired later by asking the Zoi for it again in person.UnblockRestores a blocked contact so they can call your Zoi again. This can be initiated by your Zoi or requested by the blocked Zoi.
2929 Blocking is useful for managing unwanted social interactions. If an NPC calls too frequently or the player wants to cut off communication with a particular character, blocking stops all incoming calls from that number. The blocked Zoi is not permanently locked out, however. They retain the ability to approach your Zoi in person and request to be unblocked, adding a layer of social realism to the system.
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3131 How Relationships Affect Calls
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3333 The v0.7.0 update tied conversation outcomes more closely to the simulation's social systems. Phone calls are subject to the same rules that govern in-person conversations:
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3535 FactorEffect on Phone CallsTraitsA Zoi's personality traits and characteristics influence how they respond during a call. Certain traits can trigger special interactions that were previously locked behind high relationship scores.EmotionsA Zoi's current emotional state affects the tone and outcome of the conversation. Calling a Zoi who is angry or miserable may yield a negative result.Relationship levelThe type and strength of the existing relationship influence how a conversation plays out. Closer relationships generally lead to more positive outcomes.
3636 These factors combine to make each call feel distinct. Two calls to the same contact can go differently depending on what has happened in the game since the last conversation.
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3838 Smartphone Animations
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4040 Alongside the calling feature, v0.7.0 introduced new animations for smartphone use in everyday situations. These animations are part of the broader push toward more natural, context-sensitive Zoi behavior.
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42-AnimationDescriptionSofa smartphone useZois can now use their smartphone while lying down on a sofa. This replaces the previous behavior where Zois would always stand or sit upright to check their phone.Toilet smartphone useZois can now use their smartphone while sitting on a toilet, reflecting a common real-life habit and adding another layer of personality to daily routines.
42+AnimationDescriptionSofa smartphone useZois can now use their smartphone while lying down on a sofa. This replaces the previous behavior where Zois would always stand or sit upright to check their phone.Toilet smartphone useZois can now use their smartphone while sitting on a toilet. This reflects a common real-life habit and adding another layer of personality to daily routines.
4343 These animations apply to all smartphone activities, not just phone calls. A Zoi browsing Phone Apps, reading messages, or scrolling through the Contacts app will also use the new sofa and toilet animations when the context is appropriate.
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4545 Phone Calls vs. Call Over
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4747 It is important to distinguish phone calls from the existing Call Over feature. Call Over is accessed through the Relationship menu (the icon showing two people shoulder-to-shoulder in the bottom-right corner of the screen). When you use Call Over, the selected Zoi physically travels to your location. This is how players invite other Zois to their home or current lot.
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4949 Phone calls, by contrast, are remote conversations that happen entirely through the smartphone. The called Zoi does not travel anywhere. Phone calls are for socializing at a distance, while Call Over is for getting a Zoi to come to you in person.
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5151 FeaturePhone CallCall OverAccessContacts app on smartphoneRelationship menu (bottom-right)Requires phone numberYesNoZoi travels to youNoYesPurposeRemote conversationInvite Zoi to your locationAdded inv0.7.0Earlier versions
5252 Tips
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5454 Build up your contact list early. Ask every Zoi you meet for their number so you have options for social calls later.Pay attention to your Zoi's emotional state before making important calls. A Zoi who is in a positive mood is more likely to have a successful conversation.Use the block feature strategically. If an NPC keeps calling at inconvenient times, blocking them temporarily can help, and they can always request to be unblocked later.Deleting a contact is not permanent. If you change your mind, just find the Zoi in the world and ask for their number again.Phone calls complement the Call Over feature rather than replacing it. Use calls for quick social interactions and Call Over when you want a Zoi to physically visit.
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5757 Social Need Fulfillment
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5959 Phone calls contribute to the Social need bar. Each completed call provides a moderate boost to the Social meter, making calls a convenient way to keep the need from dropping when the Zoi is busy with other tasks. The boost is smaller than an in-person conversation but still meaningful.
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6161 Multitasking
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6363 One of the key advantages of phone calls is that Zois can talk while performing other activities. A Zoi can eat a meal, watch TV, or sit at their desk while on a call. This makes phone calls time-efficient compared to traveling across the city for a face-to-face chat.
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6565 However, certain high-focus activities (such as cooking complex recipes or engaging in active sports) may not be compatible with simultaneous phone calls. The game will prevent the call from starting if the current activity requires full attention.
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6767 Relationship Effects
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6969 Phone calls maintain and strengthen existing relationships. The available call options depend on the current relationship level between the two Zois. Close friends and romantic partners have access to more intimate conversation topics, while acquaintances are limited to casual small talk.
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7171 Regular phone calls help prevent relationship decay over time, which is especially useful for relationships between Zois who live in different parts of the city. Without occasional contact (in person or by phone), relationship scores gradually decrease.
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7373 Long-Distance Usefulness
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7575 Phone calls are particularly valuable in neighborhoods where Zois live far apart. Rather than spending significant in-game time traveling to another lot for a social interaction, a quick phone call accomplishes much of the same relationship maintenance. This is helpful in larger city layouts where travel time can eat into a Zoi's schedule.
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7777 Patch History
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7979 VersionDateChangesv0.7.0March 26, 2026Phone calling system added. Contacts app expanded with call, block, delete, and unblock functions. New smartphone animations for sofa and toilet use.