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October 7, 2026 at 12:03 AM
Initial version (2026-10-07)
The mailbox is where AION 2 delivers rewards, refunds, event gifts and messages from other players. Receiving mail has no limit. The rules below come from the official guidebook for the Korean service (updated November 17, 2025) and the Korean update notes.
Tab | Contents |
|---|---|
System | Notices from the game, which can carry items |
Rewards | Rewards earned through play |
Personal | Letters between players. Items cannot be attached. |
Legion | Letters within your legion. Items cannot be attached. |
Block management | Players whose mail you have blocked |
A claim-all and delete-all button collects every attached item at once.
Personal and legion letters share a limit of 20 sends per day.
Each letter costs 500 Kina to send.
Players cannot attach items. Only system and reward mail carries items, such as maintenance compensation, achievement rewards and items that did not sell on the Market.
Because players cannot mail items to each other, mail is not a trading route; trading goes through The Market and personal trade, whose access rules are covered on Monetization and Memberships.
On the Korean service, mail is the delivery channel for most one-off grants: maintenance compensation, holiday gifts that must be claimed on the day or within a set period, retroactive corrections, and first-clear rewards such as pets for the first forces to clear a new Sanctuary. Mail carries a claim deadline, for example 30 days for one round of compensation in December 2025. The global service uses in-game mail the same way: NCsoft's global event posts say contest and event rewards are delivered to the account's in-game mail, and the global launch checklist on Getting Started reminds players to check it.
Personal mail can be reported (a fault that blocked reports was fixed on December 17, 2025), and you can reply to, block or report a sender from the letter itself.
Since July 29, 2026 characters on your mail block list are removed automatically if they transfer servers or are deleted; the list refreshes when you open the mailbox.
Since August 26, 2026 replying to, blocking or reporting a letter from a deleted character shows a proper system message.
On the Korean service a character cannot transfer servers while its mailbox holds unclaimed mail, so claim everything first (rule published with server transfers on July 22, 2026). Global server transfers are scheduled to open on October 14, 2026; NCsoft's global notice of September 30, 2026 says they will be free at first, within the same faction, and limited to Advance Access servers for Advance Access characters, and it says nothing about mail.
