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Pink Paws Bank
May 2, 2026 at 09:05 AM
Refocused on the building as a location: added Building and Architecture, Finding the Bank with map-and-fast-travel notes, Free-Roam Vault entry, Pink Paws Heist entry point with payout breakdown, Owner and Operator section, Related Locations and Items table, and Role in the City
Pink Paws Bank is a financial institution in Hethereau that serves two distinct roles in Neverness to Everness. On the surface, it is a working bank where residents handle debit cards and everyday banking. Beneath that, it is the setting for the Pink Paws Heist, one of the game's signature cooperative multiplayer activities where teams infiltrate, steal resources, and extract under pressure. The bank is also the workplace of Chiz, an S-Class Cosmos Esper who manages the lobby.
The Pink Paws Bank HQ is a multi-story commercial tower in central Hethereau, and it is the building most players visualize when they hear the faction name. The exterior is a glass-and-chrome high rise styled in the same anime-cyberpunk aesthetic that runs through the rest of the city, with the pink paw print logo applied across the upper floors and the lobby signage. The bank icon on the world map points directly at this tower, and a fast-travel point sits at the base of it for easy return trips.
Inside, the building is laid out in three vertical layers that the player can move through during normal exploration:
Layer | What You Find There |
|---|---|
Ground-floor lobby | Open atrium with teller counters, NPC clerks, and customers queuing for service. This is where Chiz stands and pitches debit-card sign-ups, and it is the room players walk into through the front doors. |
Upper offices | Carpeted office floors above the lobby with desks, paperwork rooms, and back corner rooms used for staff. A side staircase leads up from the lobby. One of these back rooms hides a free-roam vault. |
Below-lobby vaults | The vault floors that the Pink Paws Bank Heist activity uses are layered beneath the lobby and are accessed separately from normal free-roam exploration. See the heist section below. |
Branding inside the building is consistent with the pink-paws motif throughout: pink and white interior tones, paw-print accents on the wall art, and uniformed staff. The contrast between the cheerful corporate styling and the heavily-guarded vault below is part of the location's character.
Pink Paws Bank HQ sits in the dense central district of Hethereau and is one of the easier landmarks to reach in the early game. The fastest way to arrive is to open the city map, locate the bank icon over the central tower, and use the fast-travel point at the base of the building. Driving or running over from a nearby district works too, since the building's profile is tall enough to spot from several blocks away.
New players typically encounter the bank in three ways:
Through the City Tycoon sign-up sequence. The first significant tycoon-track interaction is the bank lobby debit-card pitch, which unlocks the broader management menu and the property purchase queue.
By bumping into Chiz outside the front doors. Her halting attempt to recruit passers-by, "So... do you want to apply for a...", introduces both the character and the building.
By trying to enter the Pink Paws Heist activity once City Tycoon Level 10 unlocks it. The entry point sits inside the lobby.
Outside of the timed heist activity, the bank tower also hides a one-time-claim free-roam vault that any player can grab during normal exploration. This vault is unrelated to the heist mode and unrelated to the bank's City Tycoon gating. Anyone who reaches the room can claim it on their account. See the Currency Farming Guide for the full city-wide free-roam vault route; the table below covers only the vault inside the Pink Paws Bank HQ itself.
Location | Path From the Front Doors | Reward |
|---|---|---|
Upper-floor back-corner office | Walk straight in from the entrance, turn right, take the stairs up, then enter the back-corner room on the upper floor. | 200,000 Fons (one-time claim per account) |
Practical notes for grabbing it:
The vault is sometimes lightly guarded by police-style NPCs. Force open the vault with the on-screen prompt; if NPCs are present they may need to be cleared first or pulled away before the prompt registers cleanly.
Making noise inside the bank, drawing weapons, ramming the desks, or attacking civilians can all trigger the Crime and Wanted System. A high enough wanted level routes players to the Prison System interior, so subtle approaches work better than smashing through the lobby.
Once claimed, the vault disappears for that account and cannot be re-looted. Other free-roam vaults around Hethereau stack on the same one-time-claim pattern.
The Pink Paws Heist is the activity that turns the bank from a quiet lobby visit into a tense vault run. The bank building is its entry point, but the heist itself takes place in an instanced underground vault layout that loads when the player accepts the run. See the dedicated Pink Paws Heist page for floor maps, the Chaotic Cube route, the four-statue fight, the foam-boot extraction system, and detailed run pacing.
Reach City Tycoon Level 10. Below that level, the bank prompt blocks the run with a no-time-left message.
Walk into the lobby and approach Chiz at her counter.
Open her dialogue, choose admin, then choose enter to start the run.
Co-op runs work identically: the host enters via the same lobby prompt and friends join through the standard Co-Op matchmaking.
Inside the vault layout, successful runs drop a mix of currencies and items that all flow back to the player's account on extraction. The breakdown below covers the headline reward types players see on a typical clear; the full conversion logic and per-run cap details live on the Pink Paws Heist page.
Reward | What It Is | Where It Goes |
|---|---|---|
The primary city currency. Bulk of the run's payout. | Wallet, capped on a periodic refresh schedule per the heist page. | |
Pink Paws Pop (purple coins) | Faction-tied secondary tokens that pay out alongside Fons. | Spent at the in-mode Exchange Shop for outfits, vehicle skins, and other cosmetics. |
A separate credit collection used for milestone rewards inside the heist's reward panel. | Auto-applied; advances credit-tier reward thresholds for character and equipment development. | |
Pink Paws Index entries | Vault contents are catalogued like a collection log. | Filled in as the player loots specific items, with milestone rewards on top of the per-run drops. |
The Pink Paws Heist is a team-based large-scale dungeon where players infiltrate a location, steal resources, and extract safely while navigating patrolling anomaly enemies. It is one of two major cooperative anomaly dungeons in the game, alongside the Hospital dungeon.
The heist follows a three-phase structure:
Description | |
|---|---|
Infiltration | Players enter the target area and navigate through patrolling anomaly enemies. Avoiding detection and managing enemy patrol routes is a core part of the experience. |
Resource Theft | Once inside, the team must locate and collect valuable resources scattered throughout the dungeon. The targets and layouts vary across different level configurations. |
Extraction | After securing resources, players must escape the area safely. Extraction adds pressure as remaining anomaly patrols may converge on the team's position. |
One of the Pink Paws Heist's most distinctive features is its stat equalization system. All characters used in the heist have fixed, equalized stats regardless of the player's actual character progression. This means a Level 1, completely unbuilt character performs identically to a fully upgraded one inside the heist. The equalization serves multiple purposes:
It removes gear and level advantages, placing all players on equal footing
It encourages players to experiment with characters they have not invested in
It makes the heist accessible to newer players who can participate without being carried or left behind
It shifts the challenge from raw stats to teamwork, positioning, and execution
This equalized approach is shared with the Hospital anomaly dungeon, which operates under the same stat normalization rules.
The Pink Paws Heist supports cooperative multiplayer. For launch, the developers improved the heist with better pacing, new level variety, and adjusted enemy logic based on feedback from the Containment Test and Co-Ex Test betas. These changes addressed earlier complaints about repetitive layouts and enemy behavior that felt too predictable or too punishing.
The game's two anomaly dungeons offer different cooperative experiences:
Feature | Hospital Dungeon | |
|---|---|---|
Setting | Bank / financial institution | Abandoned hospital |
Tone | Action heist | Psychological horror |
Objective | Infiltrate, steal, extract | Navigate and survive |
Stat Equalization | Yes | Yes |
Co-op supported | Co-op supported |
Where the Hospital dungeon leans into atmospheric dread (some beta testers found it too frightening to complete), the Pink Paws Heist emphasizes action-oriented teamwork with its infiltrate-and-extract loop.
On paper the building is the headquarters of the Pink Paws Bank Group, a commercial financial institution serving Hethereau's residents. In practice the brand and its money operations are inseparable from the wider Pink Paws faction, which uses the bank as its operational nerve center inside the city. The exact relationship between the corporate face and the criminal-coded faction is one of the open narrative threads at launch, and the recurring Pink Paws Heist activity sits squarely on top of that ambiguity.
From the player's perspective the bank is the gateway institution for the City Tycoon track. Signing up at the lobby triggers the management menu unlock, and progressing the tycoon levels gradually opens further bank-side capabilities, from the heist activity at Level 10 to the Chiz companion unlock at Level 18.
Players first encounter Chiz standing outside Pink Paws Bank, where she nervously tries to convince passers-by to sign up for a debit card. Her halting pitch, "So... do you want to apply for a...", introduces players to both the character and the bank itself. Chiz works as the bank's lobby manager and doubles as an urban guide for Hethereau.
Chiz is an S-Class Cosmos Esper who is unlocked by reaching City Tycoon Level 18 rather than through the Scarborough Fair gacha system. Her connection to Pink Paws Bank makes the location significant both as a dungeon setting and as a character introduction point in the open world.
Pink Paws Bank is connected to the City Tycoon business empire system. As a commercial institution in Hethereau, the bank represents one of the financial sectors players engage with while building their business empire. Reaching the City Tycoon level required to unlock Chiz involves sustained interaction with the commercial infrastructure of the city, including banking services and property management.
Pink Paws Bank is located within Hethereau's urban landscape, accessible as part of the seamless open world. Players can visit the bank at any time during free exploration, encountering Chiz outside and interacting with the building's exterior. The bank's heist dungeon is accessed separately as a cooperative activity rather than through the building's front door, maintaining the distinction between the bank's civilian role and its gameplay function.
Pink Paws branding extends past the HQ tower itself. A few locations and items in the city share the same identity but serve different roles:
Name | Type | Relationship |
|---|---|---|
Pink Paws Bank HQ | Location (this article) | The flagship tower, heist entry point, and Chiz's workplace. |
Cooperative anomaly dungeon | A separate large-scale anomaly dungeon set inside an anomaly-warped bank facility. Distinct content from this location and from the heist; uses normal character progression rather than equalized stats. | |
Furniture decor item | A piggy-bank ornament for the housing system, themed off the same pink-paws-and-piggy aesthetic that the bank uses on its branding. | |
Faction | The umbrella organization. Operates the bank, issues Pink Paws Credit, and frames the heist as a publicity event. |
Pink Paws Bank HQ doubles as a story landmark and as a regular working space inside Hethereau's open world. Civilians use the lobby for everyday banking the same way they use the convenience stores and cafes elsewhere in the city, and Chiz is part of that civilian-facing layer when she stands outside hawking debit cards. The same building also hosts the most lucrative cooperative activity in the launch build, which is the source of the location's outsized presence in early-game guides.
For a fresh Anomaly Hunter's Journey account, the bank is one of the highest-priority pins on the map: it gates City Tycoon sign-up, sits on the way to Chiz, and houses both the free-roam 200,000 Fons vault and the unlockable Pink Paws Heist activity. The Currency Farming Guide treats it as one of the first stops on a new account's Fons-grind route for that reason.
The Pink Paws Heist is one of only two anomaly dungeons in NTE that use equalized stats, removing all gear and level advantages.
The heist's name plays on the concept of a bank robbery, but the enemies are patrolling anomalies rather than security guards, fitting the game's supernatural setting.
Chiz's role as the bank's lobby manager gives Pink Paws Bank a personal connection that the Hospital dungeon lacks, tying a playable character directly to the dungeon's lore.
The heist received multiple improvements between the beta tests and launch, including co-op support, better pacing, new level variety, and adjusted enemy logic.
Pink Paws Bank's name and branding suggest a playful, animal-themed corporate identity that contrasts with the danger of the heist taking place inside it.
The heist payout into your wallet is governed by a weekly soft cap of approximately one million Fons. Inside the cap, every successful run banks Fons normally and continues drawing City Stamina on each attempt. Once the running weekly total crosses the one million Fons threshold, additional runs no longer pay Fons rewards, but they also no longer charge City Stamina.
Practical effects of the post-cap behavior fall in three places:
City Stamina freed up after the cap can be redirected to material-bearing hobbies such as Sea Angler or Owner's Selection without competing with the heist for the same budget.
Co-op groups can keep running the heist purely for entertainment or for the practice value, since the cap removal does not lock players out of the activity itself.
The cap is shared across all of a player's heist attempts that week, regardless of squad size or solo versus matchmade play.
Hitting the full one million Fons cap in the same week that the heist first becomes available is one of the strongest single-session income spikes a fresh City Tycoon account can claim. Field reports during the launch window put the boost at roughly three Tycoon levels worth of progression when the cap is cleared immediately upon unlock, before the player has spent significant time on slower passive income loops.
The recommended order is to spend the rest of your weekly stamina on material-paying hobbies first, then run the heist late in the week before the reset to claim the full one million Fons cap in one push. Players who treat the heist as a daily activity instead of a single weekly clear typically end the week leaving stamina on other progression material loops, which is the more expensive trade than slightly delaying the Fons payout.
