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Known Issues - Version 1 vs Version 2
Sep 21, 2026, 06:22 AM
Initial version (2026-09-21)
Sep 21, 2026, 06:25 AM
Softened the turret animation entry to what the patch notes say: dropped from the list when a related camera fault was fixed
11The developers of SAND: Raiders of Sophie publish a known-issues list with every numbered update and keep a longer one on the publisher's support hub. This page reproduces the state of those lists as of September 10, 2026, the date of the tenth update and of the support hub's last revision. It is a dated snapshot: a fault listed here may already be fixed by the time you read it, and the lists change with each patch. For how updates have unfolded since launch, see Early Access and Servers and Online.2233Issues With a Published Workaround445-IssueWorkaroundTrampler props spawn invisible or corrupted, and picked-up crates leave duplicate visuals behindDelete the game's folder from the Hologryph key in the Windows registry, then relaunchStuck in the clouds or on an infinite loading screenSwitch between characters and server regionsThe region picker shows too low a ping and auto-selects a distant region, or resets your choice on launchReselect your nearest region by hand every time you start the gameCharacter stuck on rails, props, stairs, ramps or scaffoldingJump and crouch; in some cases only respawning frees you. Improved in patch 0.9.4Extraction interrupted by the Trampler itselfCall for extraction againMemory use climbs after re-entering the same expedition several timesClose the game to free the memoryBroken animations on turrets or the steering wheel after an orbital strike under the Smuggler schemeTake any tool or weapon in hand, or respawn. Reported fixed on September 10, 2026The respawn-unavailable widget shows at the start of an expedition despite food and a bedVisual only; respawning still works5+IssueWorkaroundTrampler props spawn invisible or corrupted, and picked-up crates leave duplicate visuals behindDelete the game's folder from the Hologryph key in the Windows registry, then relaunchStuck in the clouds or on an infinite loading screenSwitch between characters and server regionsThe region picker shows too low a ping and auto-selects a distant region, or resets your choice on launchReselect your nearest region by hand every time you start the gameCharacter stuck on rails, props, stairs, ramps or scaffoldingJump and crouch; in some cases only respawning frees you. Improved in patch 0.9.4Extraction interrupted by the Trampler itselfCall for extraction againMemory use climbs after re-entering the same expedition several timesClose the game to free the memoryBroken animations on turrets or the steering wheel after an orbital strike under the Smuggler schemeTake any tool or weapon in hand, or respawn. Dropped from the list on September 10, 2026, when a related camera fault under the same scheme was fixedThe respawn-unavailable widget shows at the start of an expedition despite food and a bedVisual only; respawning still works66Issues Without a Workaround7788The developers group these as frequently reported or actively under investigation. They are listed as written, grouped loosely by where they bite.991010AreaIssueMatchmakingSearches may take slightly longer following the changes in version 0.9.12TramplerPlayers can be launched off the deck when ramming other vehicles or crew members, which can cause kicks or crashesTramplerBullets can pass through a character standing on a speed-boosted machineTramplerA character can fall off when releasing the ladder while the machine is under a speed boostTramplerYou may not be able to board when approaching from certain anglesTramplerCompartments can start occluding while moving around the door of the entrance groupTramplerThe S.Trs entrance vestibule can prevent a blueprint from being savedTramplerBlueprints cannot be deletedTramplerTramplers can appear without notification at the Dreadnought final extractionCombatCharacters can become immune to melee damage while interacting with a turret or the steering wheelCombatShotguns may not deal damage at close rangeCombatAutocannon recoil is not applied under the Outlaw control schemeCombatExplosive barrels and WOK bombs vanish from view while a player climbs a ladder, hiding the detonation timer from crewmates, and no effect is shown when they go offCombatEnemy models can be invisible, leaving only the name tagIroncladsCan be triggered repeatedly by leaving and re-entering their trigger areaUpiors and other NPCsCan spawn stuck, clip into the ground, corals, walls or each other, or walk through walls and doorsWorldCannons in the world may spawn rotated incorrectlyWorldStorage room doors on forts can duplicate and block accessWorldCertain ladders on the Archipel Vol Leopold island cannot be climbedWorldSpawning outside the dropship on drop-inItemsPicking up a box from the Contract Platform while holding a weapon or item can corrupt the box's appearanceItemsItems can appear inside the character's body, and large items can float around itItemsHands appear broken while carrying energy rodsItemsNot every item that exceeds storage capacity is highlightedCharacterThe character may fall under the terrain after dying or pressing respawnCharacterLadders and climbing can display the character incorrectly to spectators, and the large-item pickup animation can look wrong in third personCharacterOther crew members' weapon models can float or flyCharacterJumping onto and staying on an enemy player's head can trigger an automated banInterfaceThe refuse-all button can still be clicked after pressing readyInterfaceAccepting an invite behind the tutorial pop-up can prevent a player from entering the expeditionInterfaceGetting partially soft-locked at the Workbench when another crew member is already using itHardwareGraphical artifacts on Intel graphics processorsHardwareThe 3440x1440 resolution is unavailable1111Recently Closed121213-Two items from the September 1, 2026 list did not survive to the tenth update: a brief freeze when closing the players list, which set in after it had been opened four or more times, was fixed on September 10, 2026, and the broken turret and steering-wheel animations after an orbital strike were reported fixed the same day. Everything else on the ninth update's list was carried forward unchanged, and the tenth added the note about Intel graphics processors.13+Two items from the September 1, 2026 list did not survive to the tenth update: a brief freeze when closing the players list, which set in after it had been opened four or more times, was fixed on September 10, 2026, and the broken turret and steering-wheel animations after an orbital strike were dropped from the list the same day, when a camera fault with the same trigger under the Smuggler scheme was fixed. Everything else on the ninth update's list was carried forward unchanged, and the tenth added the note about Intel graphics processors.14141515Anti-Cheat and Kicks16161717Suspicious-activity kicks are a separate category, handled by an automated system the developers say they are still tuning. Lag spikes, a character flung by a Trampler collision, unusual ladder use and software that blocks the anti-cheat from starting can all trigger one, and being kicked a few times leads to a matchmaking cooldown of roughly an hour. Those rules, and the difference between a kick and a BattlEye ban, are on Servers and Online. Hardware-specific problems, including the Intel processor crash advisory, are on System Requirements.