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Regional Servers
April 27, 2026 at 05:52 PM
Initial version (2026-04-28)
The global service for Neverness to Everness is split across four independent regional servers at launch: Asia, America, Europe, and Southeast Asia. Each server is fully isolated; account data, character progression, gacha pity, housing layouts, and currencies do not transfer between regions. The Mainland China client operates on a separate, parallel service entirely and is not part of the global server roster.
Players choose a region during their first login and remain on that region's server permanently. There is no built-in transfer tool for moving an account between Asia, America, Europe, or Southeast Asia; players who want to play in a different region must create a new account on that region. Cross-region trading, friending, and matchmaking are not supported.
The four global regions cover the major launch markets. Each region's server is hosted in geographically nearby data centers to minimize latency.
Region | Coverage | Best For |
|---|---|---|
Asia | Japan, Korea, Hong Kong, Taiwan | East Asian players prioritizing low latency for matchmaking with regional friends |
America | North America and South America | Players from Canada, the United States, Mexico, Brazil, Argentina, and the rest of the Americas |
Europe | Europe and Middle East | Players from the UK, EU, Eastern Europe, Russia, and Middle Eastern countries |
Southeast Asia | ASEAN countries, India, Australia, New Zealand | Players in Singapore, Malaysia, Indonesia, Thailand, the Philippines, Vietnam, India, and Oceania |
Within a single regional server, full cross-platform play is supported. PC, Mac, PlayStation 5, iOS, and Android players on the same region can party up, matchmake, and visit each other's housing without restriction. Cross-save also works within a region: a player can start a session on PC and continue on mobile, as long as both devices log in to the same region's account.
Cross-region play is the only thing that is blocked. A PC player on Europe cannot party with a PC player on America, even though both are on PC. The block applies to all cooperative content: anomaly dungeons, the Pink Paws Heist, Coldmount Hospital, racing against other players, and shared world instances all match within the same region only.
Three factors usually decide which region is best for a given player:
Factor | How It Affects Your Choice |
|---|---|
Latency | Action combat in NTE is timing-sensitive (parries, dodges, Esper Cycle swap timing). Pick the region geographically closest to you for the lowest possible ping. |
Friends | Co-op content is region-locked. If you want to play with specific friends, agree on a region before any of you start the game. |
Population | Larger regions usually have faster matchmaking for co-op dungeons. Asia and America are typically the most active regions; Europe and Southeast Asia are smaller but still healthy. |
The Mainland China client launched on April 23, 2026, six days ahead of the global release. It is operated by Perfect World Games on its own infrastructure under the title 异环 and is not interchangeable with the global service. Mainland China accounts cannot log in to global servers, and global accounts cannot access the Mainland China client.
Mainland China players also use a different redeem code set, different localized item names (Ring Stones for Annulith, Coin for Beetle Coins), and a separate patch and event cadence. Some content lands on the Mainland China client first, with the global service following a slightly different release pattern.
Server status, scheduled maintenance windows, and unplanned outages are announced through the official channels and surface in-game through the launcher and a banner notification. Regular maintenance windows are typically scheduled during low-traffic hours for each region (early morning local time).
Regular weekly maintenance: typically 1-2 hours per region.
Major version updates: longer maintenance windows announced in advance.
Emergency maintenance: announced as soon as confirmed; usually for critical bug fixes.
Maintenance compensation rewards (typically Annulith and Solid Dice) are mailed to all affected accounts after extended outages.
Pick your region carefully. There is no built-in transfer tool, so a wrong choice means starting over on the right server.
Coordinate with friends before launch. The most common region mistake is two friends picking different regions and being unable to play together.
Test your latency before settling in. The launcher displays a ping indicator next to each region; lower is better, and anything under 80 ms is comfortable for action combat.
Watch the official channels for region migration tools. Hotta Studio has not announced one, but service games sometimes add transfers in later patches.
